b8b Privacy Policy

1. Introduction

b8b operates the online betting and gaming platform available at b8b.live. This Privacy Policy describes how b8b collects, uses, stores and protects personal data in connection with the operation of that platform for players in the Philippines.

By creating an account on b8b, you acknowledge that you have read this Privacy Policy and that you consent to the collection and use of your personal data as described here. This policy should be read alongside the Terms and Conditions.

2. Data We Collect

b8b collects personal data that you provide directly and data that is generated through your use of the platform. The categories of data we collect include:

We do not collect data about your racial or ethnic origin, religious beliefs, political opinions or biometric data beyond what is strictly necessary for identity verification.

3. How We Collect Your Data

b8b collects personal data through the following means:

• Directly from you — when you register an account, complete KYC, make a deposit or withdrawal, contact support or update your profile.
• Automatically — through cookies and server logs when you access the platform. This includes your IP address, device identifiers and browsing behaviour within b8b.
• From third-party service providers — identity verification partners may return verification results to us; payment processors confirm transaction status; fraud detection tools flag unusual patterns.

b8b does not purchase personal data from data brokers or collect data about you from social media platforms without your explicit consent.

4. How We Use Your Data

Your personal data is used for the following purposes:

• Account management: To create and maintain your b8b account, verify your identity and process login authentication including OTP verification.
• Payment processing: To handle deposits in Philippine Peso and process withdrawals to your verified bank account or e-wallet.
• KYC compliance: To verify your identity and confirm eligibility before withdrawal requests are approved.
• Platform security: To detect and prevent fraud, account takeover attempts, money laundering and other prohibited conduct.
• Customer support: To respond to your queries, process complaints and resolve account issues.
• Platform improvement: To analyse usage patterns and improve the performance, reliability and features of the b8b platform.
• Responsible gaming: To monitor for signs of problem gambling behaviour and apply safeguards where appropriate.
• Legal compliance: To meet obligations under applicable Philippine law, including record-keeping requirements and responses to lawful requests from authorities.

b8b does not use your personal data for automated decision-making that produces legal effects without human review. Our responsible gaming monitoring flags accounts for human assessment rather than triggering automatic adverse actions.

5. Sharing Your Data

b8b shares personal data only where necessary and only with parties that have a legitimate role in operating the platform or meeting legal obligations. We do not sell your data.

• Payment processors: Banks, GCash, Maya and other payment service providers receive the transaction data required to process your deposits and withdrawals.
• Identity verification providers: KYC service partners receive copies of identification documents you submit to verify your identity.
• Fraud and security tools: Technical service providers that assist with platform security and fraud detection may process technical data such as IP addresses and device identifiers.
• Legal authorities: Where required by Philippine law or in response to a valid legal order, b8b may disclose personal data to law enforcement, regulatory bodies or courts.
• Platform infrastructure: Cloud hosting and technology providers that power the b8b platform operate under data processing agreements that restrict use of your data.

6. Data Retention

b8b retains personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. In practice this means:

• Account and identity data is retained for the duration of your account and for a minimum period after closure as required for legal and compliance purposes.
• Transaction records, including deposit and withdrawal history, are retained for the period required under Philippine financial record-keeping obligations.
• Customer support communications are retained for a reasonable period to allow resolution of follow-up issues and complaints.
• Technical logs — such as IP records and session data — are retained for a shorter period consistent with security monitoring needs.

Once retention periods expire, data is securely deleted or anonymised so that it can no longer be linked to any individual.

7. Security Measures

b8b takes the security of your personal data seriously. The platform uses a combination of technical and operational controls to protect data against unauthorised access, loss or disclosure:

• SSL/TLS encryption protects all data in transit between your device and our servers.
• OTP verification is required for new device logins, reducing the risk of account takeover even if login credentials are compromised.
• Access controls limit which b8b staff can access personal data, based on their role and the minimum necessary principle.
• Secure document handling applies to KYC documents — these are stored in restricted environments and are not accessible to general platform staff.
• Ongoing monitoring tracks for unusual account or transaction activity that may indicate security incidents.

No system is completely immune to security risks. If you believe your b8b account has been compromised, contact support immediately so we can take protective action, including temporary account suspension pending investigation.

8. Cookies

b8b uses cookies — small text files stored on your device — to support the operation of the platform. The cookies we use fall into the following categories:

• Essential cookies: Required for the platform to function. These maintain your login session, remember your preferences and enable secure access to your account. You cannot opt out of essential cookies without losing platform functionality.
• Performance cookies: Used to measure how the platform is used — which pages are visited most, where errors occur, and how long sessions last. This data is aggregated and does not identify individuals.
• Security cookies: Support fraud detection and help identify unusual session behaviour that may indicate an account security risk.

b8b does not use third-party advertising cookies or tracking pixels that follow you across other websites. You can manage cookie preferences through your browser settings, but note that disabling essential cookies will affect your ability to use the platform.

9. Your Rights

As a b8b user based in the Philippines, you have rights in relation to the personal data we hold about you. These include:

• Right of access: You may request a copy of the personal data b8b holds about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you may request that it be corrected.
• Right to erasure: In certain circumstances — for example, where data is no longer needed for the purpose it was collected — you may request deletion of your personal data. Note that legal retention obligations may limit this right.
• Right to object: You may object to the processing of your personal data in certain circumstances, including where processing is based on our legitimate interests.
• Right to data portability: You may request that your data be provided to you in a structured, commonly used format where technically feasible.

To exercise any of these rights, contact the b8b support team. We will acknowledge your request promptly and aim to respond within a reasonable timeframe. Some requests may require identity verification before we can act on them.

10. Minors

b8b is strictly for persons aged 21 years and older. We do not knowingly collect personal data from anyone under 21. If you believe a minor has registered an account on b8b, please notify us immediately so we can investigate and close the account.

Age verification is part of the KYC process. Accounts where the registered user is found to be under 21 will be closed, and any balance on the account will be subject to review in accordance with the Terms and Conditions.

11. Changes to This Policy

b8b may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable law. When we make material changes, we will update the review date at the top of this page and, where appropriate, notify registered users via email or an in-platform notice.

Your continued use of b8b after a policy update constitutes acceptance of the revised terms. We encourage you to review this page periodically so you stay informed about how your data is handled.

12. Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please reach out to the b8b support team through the platform. Include your registered email address and a description of your request so we can handle it efficiently.